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Post by tester1 on Mar 3, 2015 15:11:41 GMT -5
How does your HOA or Civic Association communicate with residents? What do you communicate? Do you have complete email coverage?
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Post by northspringfieldprez on Mar 11, 2015 12:44:05 GMT -5
We realize people are reached in different ways depending on certain characteristics such as age. Not everyone, particularly the more senior members of the community, will have a Facebook page or email account. They rely exclusively on the newsletter. We try to ensure the extremely important topics are covered in all three of these mediums as well as at the membership meetings. As civic association president, I have an open door policy and encourage anyone with concerns to email or call me. My mantra has been to stay relevant and responsive to the needs of the community, and my expectation is that if any of the directors are approached with a residential concern, the matter is acknowledged in a timely fashion and handled appropriately. What's nice about our closed Facebook group (and I'm sure Nextdoor for those who use that service) is that whenever a thread is created, some of the residents chime in with recommendations or solutions. It's not always the responsibility of the board to solve every problem.
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Post by Admin on Mar 11, 2015 13:20:13 GMT -5
Do you mail your newsletter? If so, how often?
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Post by northspringfieldprez on Mar 11, 2015 16:02:43 GMT -5
We use the Boy Scout troop we sponsor to hand deliver them. The results vary from zone to zone. We used to mail them when membership (and therefore funding) was greater. Newsletters are delivered shortly preceding our October, November, February, March, April, & May meetings.
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